How to sign in to Peakbet
Signing in to Peakbet takes under a minute once your account is set up. Use the same email address and password you chose when you registered. If you have not created an account yet, complete registration first and confirm your email, then return to this page.
Steps to log in
- Open the Peakbet website in your browser and select the login button at the top of the page.
- Enter the email address linked to your account.
- Type your password. Passwords are case sensitive, so check that Caps Lock is off.
- Select the confirm button. If two-step verification is switched on, enter the code that arrives by SMS or in your authenticator app.
- Once you are in, you will land on your account dashboard, where your AUD balance and recent activity are shown.
Please sign in on a device you trust. If you use a shared computer, log out when you finish and avoid saving your password in the browser.
Forgotten password and account recovery
If you cannot remember your password, choose the forgotten password link under the login form. Enter your registered email address and we will send a message with a reset link. Check your spam or junk folder if it does not appear within a few minutes. The link works for a limited time, so use it soon after it arrives.
When you set a new password, pick something you do not use on any other site. A longer phrase is harder to guess than a short word with a number on the end. After the reset, sign in again with the new details.
If you no longer have access to your email
Contact our support team through the live chat or the contact form on the site. We will ask a few questions to confirm that the account is yours, and you may be asked to send identity documents. This protects your balance and personal information, so please be patient with the process.
Account verification
Before certain actions, such as your first withdrawal, we need to confirm who you are. This is a standard step for licensed online casinos and is designed to keep accounts secure and to prevent underage play. In Australia you must be 18 or older to hold an account.
| Step | What we usually ask for |
|---|---|
| Identity | A clear photo of a current passport or driver licence |
| Address | A recent utility bill or bank statement showing your name and address |
| Payment method | Proof that the card or account you use belongs to you, where required |
Documents should be sharp, uncropped and in date, with all four corners visible. Most checks are completed quickly, though busy periods can take longer. The exact requirements may change, so check the current terms on the site for the latest list of accepted documents.
Common login problems and fixes
Incorrect email or password
Re-enter your details slowly. Make sure there are no extra spaces and that you are using the email address you registered with. If it still fails after a couple of attempts, reset your password rather than guessing repeatedly, as too many failed attempts can temporarily lock the account.
Account locked or restricted
Accounts can be locked after repeated failed sign-ins or when we need to review activity. If you have set a self-exclusion, cooling-off period or deposit limit, those controls stay in force and we will not remove them early. Contact support to find out what applies to your account.
Verification code not arriving
Check that your phone has signal and that the number on your account is correct. Wait a minute before requesting another code, because older codes stop working once a new one is sent. If you use an authenticator app, make sure your phone clock is set to automatic time.
Page will not load or keeps logging you out
Clear your browser cache and cookies, or try a different browser. Update the browser to the latest version and disable extensions that block scripts, then try again. A stable internet connection helps, particularly on mobile data.
Keeping your account safe
Never share your password or verification codes with anyone, including people who say they work for us. We will not ask for your full password. Turn on two-step verification if it is offered, and review your account activity regularly. If you notice anything unfamiliar, change your password and contact support straight away.
Gambling should stay entertaining and within your means. Tools such as deposit limits, session reminders and self-exclusion are available in your account settings. If gambling is causing you concern, free and confidential support is available in Australia through Gambling Help Online on 1800 858 858.